Shipping policy
Welcome to TriJora! We are committed to delivering your favourite products safely and efficiently. Please read our shipping policy to understand how we process and deliver your orders.
1. Order Processing
Orders are processed within 1–3 business days after successful order confirmation and payment.
Orders placed on Sundays or public holidays may take additional processing time.
You will receive an order confirmation once your purchase is successful.
2. Shipping & Delivery Time
Standard Delivery: Estimated 5–8 business days after dispatch.
Remote Locations: Delivery may take 7–10 business days or longer, depending on the delivery location.
Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any free shipping offers will be subject to the terms and conditions mentioned on our website.
4. Order Tracking
Once your order has been dispatched, we will provide tracking information when available. You can use this information to track your shipment until delivery.
5. Incorrect Address
Customers are responsible for providing accurate shipping details, including their full name, address, PIN code, and contact number.
TriJora will not be responsible for delivery delays caused by incorrect or incomplete shipping information. Please contact our support team as soon as possible if you notice an error in your address.
6. Delayed or Lost Shipments
Although we work with delivery partners to ensure timely delivery, unexpected delays may occur.
If your order is delayed or appears to be lost, please contact our customer support team. We will coordinate with the shipping partner to investigate the issue and provide an appropriate resolution.
7. Damaged Products
If your order arrives damaged or you receive the wrong product, please contact our support team as soon as possible.
To help us resolve the issue, please provide:
Your order number.
Clear photographs of the damaged or incorrect product.
Relevant packaging photographs, if available.
Our team will review your request according to our return and refund policy.
8. Cash on Delivery (COD)
TriJora currently does not offer Cash on Delivery (COD). Customers must complete payment using the payment methods available at checkout.
9. Delivery Availability
We aim to deliver across serviceable locations in India. Delivery availability depends on your PIN code and the coverage of our shipping partners.
10. Contact Us
If you have questions about shipping, delivery, or your order, please contact us through the contact page on our website.
TriJora – Your Trusted Online Shopping Destination.